Welcome to Swim in Stylish! Below, you’ll find answers to some of the most common questions about our products, services, and policies. If you have any further questions, feel free to reach out to our customer support team at [email protected].

Product Questions

What types of products do you offer?
We offer a variety of stylish products including Accessories, Denim, Intimates + Lounge, Jumpsuits, and Swimwear. Our collections are designed to keep you fashionable and comfortable.
Are your products available worldwide?
Yes, we ship globally except to Asia and certain remote areas due to logistical constraints.

Order and Delivery

How long does it take to process my order?
Orders are typically processed within 1-2 business days.
What are my shipping options?
We offer two shipping options:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days.
  • Free Shipping: For orders over $50, shipped via EMS, delivered in 15-25 business days.
Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns and Exchanges

What is your return policy?
We accept returns within 15 days of receiving your order. Please refer to our Returns Policy for detailed instructions.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer support team at [email protected] with your order details.

Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal.
Is my payment information secure?
Yes, we use secure payment gateways to ensure your information is protected.

Account

How do I create an account?
You can create an account during the checkout process or by visiting the “Sign Up” page on our website.
I forgot my password. What should I do?
You can reset your password by clicking on the “Forgot Password” link on the login page.

Customer Support

How can I contact customer support?
You can reach our customer support team via email at [email protected].
What are your customer support hours?
Our customer support team is available Monday through Friday, 9 AM to 5 PM (MST).

Thank you for choosing Swim in Stylish. We are committed to providing you with the best shopping experience possible!